One of the most well-liked mesh Wi-Fi systems, Orbi from Netgear, is made to offer seamless internet coverage in homes and workplaces. Orbi Parental Controls, one of its noteworthy features, permits parents to keep an eye on and bound their kids’ internet usage. Nevertheless, users frequently run into problems when the parental controls malfunction or cease operating. We’ll go over the possible reasons and detailed fixes for Orbi Parental Controls not functioning in this blog.
Typical Reasons Why Orbi Parental Controls Don’t Work
Let’s examine the causes of this problem before moving on to the solutions:
- Outdated Firmware: Parental control problems may arise if your Orbi router is operating on outdated firmware.
- Inaccurate Configuration: Occasionally, parental controls may not work properly due to incorrectly specified settings in the Orbi app or online interface.
- Conflict with Netgear Armor: Parental controls may occasionally be disrupted by Netgear Armor security software.
- Disconnection from Circle App: Orbi’s parental restrictions are implemented using the Circle App. The router will not impose limits if it is not allied to the app.
- Network Issues: Parental controls may not function properly due to brief network issues or router malfunctions.
- Conflicting Settings on numerous Devices: When managing parental controls across numerous devices, settings may be overruled.
- Problems with DNS Settings: Incorrect DNS settings might make it impossible to filter and restrict material.
How Can I Resolve Non-Working Orbi Parental Controls?
Here are the solutions if Orbi parental controls stops working:
1. Restart the Orbi router.
Try rebooting your router before moving on to more complex troubleshooting. This little procedure can fix short-term issues.
Procedure for Restarting an Orbi Router:
- Your Orbi router should be released from the power basis.
- Wait for a few seconds before rejoining the device.
- Look for the router to connect after turning it on.
- Verify that the parental controls are now operational.
2. Update the firmware for Orbi
A broken parental control is one of the many glitches that might ascend from outmoded firmware.
Procedure for Firmware Updates:
- Go to orbilogin.com in a web browser window.
- Enter your Orbi admin credentials to log in.
- Select Advanced > Administration > Update Firmware.
- To elevate your firmware, click Check for Updates.
- Restart the router when the update is finished, then see if the parental controls are operational.
3. Modify the Orbi App’s parental controls
Parental controls might not function if the settings are not set up correctly. You must confirm that parental controls are properly activated.
- The first step in resetting parental controls is to launch the Orbi app on your phone.
- Make sure Parental Controls is activated by navigating to it.
- Choose the devices and profiles you wish to block.
- Set time restrictions and personalize content filters as necessary.
- Restart your router after saving the adjustments.
4. Verify the Circle App Integration
The Circle App is used by Orbi parental controls to filter and restrict material. Disconnecting Circle will prevent parental controls from functioning.
How to Connect the Circle App Again:
- After downloading it, use the Circle app on your smartphone.
- Enter your Circle or orbi login information.
- Make sure the Circle account is connected to your Orbi router.
- If not, re-link the router by following the instructions.
- Check the functionality of the parental controls after reconnecting.
5. Turn off Netgear Armor temporarily
Although Netgear Armor improves security, it occasionally tampers with parental settings.
How to Turn Off Netgear Armor:
- Go to orbilogin.com or open the Orbi App.
- Go to Netgear Armor under Settings > Security.
- Temporarily disable Netgear Armor.
- Check to see whether parental controls are functioning after restarting your router.
- If this fixes the problem, think about changing the Netgear Armor parameters rather than turning it off entirely.
6. Clear the DNS configuration
Resetting the DNS settings may be helpful if they are hindering content filtering.
How to Reset DNS Configuration:
- Enter your login information to access orbilogin.com.
- Select Internet Setup under Advanced > Setup.
- Make sure the option to “Obtain DNS Automatically” is chosen.
- Restart your Orbi router after saving the configurations.
- To check if parental controls are functioning, try using them once again.
7. Reset Your Orbi Router to Factory Settings
A factory reset can restore default settings and resolve parental control difficulties if none of the aforementioned fixes work.
Procedure for Factory Resetting an Orbi Router:
- On the router’s rear, find the Reset button.
- Using a paperclip, press and hold the button for ten to fifteen seconds.
- When the router LED begins to flicker, release the button.
- After the router has rebooted, adjust your configuration.
- Reinstall parental controls and make sure they are operational.
Conclusion
Orbi Parental control is a crucial tool for controlling internet access and guaranteeing kids have a secure online experience. It can be annoying, though, if they quit functioning. You should be able to fix the problem and get functionality back by completing the aforementioned troubleshooting procedures.